> Source: [sk181477](https://support.checkpoint.com/results/sk/sk181477)

# sk181477 - "Site is not responding" error when trying to connect with Endpoint Security Client to a Security Gateway  that has a Site-to-Site VPN with Netskope

| Property | Value |
|----------|-------|
| Solution ID | sk181477 |
| Date Created | 2024-01-23 |
| Last Modified | 2024-01-25 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R81.20, R81.10 (EOS) |
| OS | Gaia |

## Symptoms

- * You receive a `"Site is not responding"` error when you try to create a VPN site in the Endpoint Client with Security Gateway that has a working Site-to-Site VPN with Netskope.

* You cannot access the Mobile-Access Blade portal.

* When you run "fw ctl zdebug + drop" on the Security Gateway, you see traffic drop with destination ports 80 and 443 on the Security Gateway external interface with log: "Clear text packet should have been encrypted".

## Solution

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