> Source: [sk181444](https://support.checkpoint.com/results/sk/sk181444)

# sk181444 - Grafana dashboard does not show all data from the Skyline collector

| Property | Value |
|----------|-------|
| Solution ID | sk181444 |
| Date Created | 2023-09-07 |
| Last Modified | 2024-12-24 |
| Technical Level | Advanced |
| Products | Security Gateway, Security Management Server, Multi-Domain Security Management Server |
| Versions | R82, R81.20, R81.10 (EOS), R82, R81.20, R81 (EOS), R81.10 (EOS), R81 (EOS), R81 (EOS), R81.10 (EOS), R81.20, R82 |
| OS | Gaia |

## Symptoms

- * Skyline reports only basic fields such as `uptime`, `policy date`, and more.

* The output of the "`cpview -m`" command is **not** corrupted.

* The procedure in [sk179870: Skyline Troubleshooting and FAQ](https://support.checkpoint.com/results/sk/sk179870) does not resolve the issue.

## Cause

The `cpviewd` daemon, which is responsible for much of the data sent to Skyline, unexpectedly exited.

<br />

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content