> Source: [sk181411](https://support.checkpoint.com/results/sk/sk181411)

# sk181411 - SVG, JSON, XML files that are blocked as  Windows Script Component 

| Property | Value |
|----------|-------|
| Solution ID | sk181411 |
| Date Created | 2023-08-22 |
| Last Modified | 2023-10-07 |
| Technical Level | General |
| Products | Security Gateway |
| Versions | R81.10 (EOS) |

## Symptoms

- Windows Script Component is currently blocking files that do not match the expected file types.

## Cause

False positives for Windows Script Component signature.  

![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk181411/sk181411202308231436151.png)

## Solution

[Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing it.  
For faster resolution and verification, collect these files:

1. [CPinfo](https://support.checkpoint.com/results/sk/sk92739) file from the Management Server involved in the case.
2. [CPinfo](https://support.checkpoint.com/results/sk/sk92739) file from the Security Gateway / each Cluster Member involved in the case.

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# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

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