> Source: [sk181382](https://support.checkpoint.com/results/sk/sk181382)

# sk181382 - Threat Prevention policy fails with "Policy installation had failed due to an internal error" on a cluster member

| Property | Value |
|----------|-------|
| Solution ID | sk181382 |
| Date Created | 2023-08-17 |
| Last Modified | 2023-08-21 |
| Technical Level | Advanced |
| Products | Hardware |
| Versions | Not Version-Specific |
| OS | Gaia |

## Symptoms

- When you try to push the Threat Prevention policy, it fails with this message on one of the cluster members:

`Policy installation had failed due to an internal error. If the problem persists please contact Check Point support`
**Notes** :

* The affected member can be active or standby.
* Rebooting the appliance does not resolve the issue. <br />

## Cause

One of the IoC feeds on the Management Server pushed with the policy is corrupted.

<br />

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content