> Source: [sk181349](https://support.checkpoint.com/results/sk/sk181349)

# sk181349 - Execution of API commands completes after a very long time

| Property | Value |
|----------|-------|
| Solution ID | sk181349 |
| Date Created | 2023-08-14 |
| Last Modified | 2025-10-08 |
| Technical Level | General |
| Products | Security Management Server, Multi-Domain Security Management Server |
| Versions | R81.20, R81.10 (EOS), R81.10 (EOS), R81.20 |
| OS | Gaia |

## Symptoms

- Execution of the API commands `set access-rule` and `add access-rule` completes after a very long time.

## Cause

The database is extensive, with many rules and objects, which causes the processing time for the API commands to be very long.

## Solution

This problem was fixed. The fix is included in:

* [Check Point Quantum R82](https://support.checkpoint.com/results/sk/sk181127)
* [Jumbo Hotfix Accumulator for R81.20](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.20/Default.htm) starting from Take 99
* [Jumbo Hotfix Accumulator for R81.10](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.10/Default.htm) starting from Take 177

If you choose not to upgrade, Check Point can supply a **Hotfix** . [Contact Check Point Support](https://www.checkpoint.com/support-services/.contact-support/) to get a Hotfix for this issue.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

<br />

**Notes:**

* Install the hotfix on the Management Server.
* The installation script stops all of the Check Point services (cpstop).

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