> Source: [sk181315](https://support.checkpoint.com/results/sk/sk181315)

# sk181315 - Spark Firewall does not send logs to the Security Management Server with the error "Log queue exceeded maximal capacity of 2 MB. Logs may not be sent to the log server."

| Property | Value |
|----------|-------|
| Solution ID | sk181315 |
| Date Created | 2023-07-30 |
| Last Modified | 2023-07-30 |
| Technical Level | Advanced |
| Products | Spark Firewall (Locally Managed) |
| Versions | R81.10.X |
| Platform | 1570R, 1500, 1600, 1800, 1595R |

## Symptoms

- * The error message "Log queue exceeded maximal capacity of 2 MB. Logs may not be sent to the log server" is generated repeatedly in the Quantum Spark gateway *//var/log/messages*file?

  ```
  
  2023 Jul 20 15:47:00  user.notice fw:  Log queue exceeded maximal capacity of 2 MB. Logs may not be sent to the log server.
  2023 Jul 20 15:48:00  user.notice fw:  Log queue exceeded maximal capacity of 2 MB. Logs may not be sent to the log server.
  2023 Jul 20 15:49:00  user.notice fw:  Log queue exceeded maximal capacity of 2 MB. Logs may not be sent to the log server.
  ```

* Centrally managed Quantum Spark gateway logs are not shown in SmartConsole.

* When you perform a check with commands `tcpdump` and `netstat`, the FW1_log(tcp/257) connection is established.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content