> Source: [sk181280](https://support.checkpoint.com/results/sk/sk181280)

# sk181280 - "Failed to upload xml/failed to parse xml" error when manually uploading AppScan file or using Application Scan push operation

| Property | Value |
|----------|-------|
| Solution ID | sk181280 |
| Date Created | 2023-07-20 |
| Last Modified | 2025-01-20 |
| Technical Level | General |
| Products | Endpoint Security |
| Versions | R81.20, R81.10 (EOS), R81 (EOS) |
| OS | Gaia |

## Symptoms

- * The "*Failed to upload Appscan file* " error occurs in SmartConsole when an *.xml* file is uploaded manually.
* The Application Scan Push Operation fails to upload an *.xml* file.
* In server_messages:  
  Failed to upload applications xml for DA_APPLICATION_SCAN push operation  
  Caused by: com.checkpoint.uepm.api.epsbackend.is.EpsBackendException:  
  Caused by: org.apache.xmlbeans.XmlException: Error parsing scan.xml file

## Cause

The `cpinfo\SA\Files\Windows\System32\Zonelabs\scan.xml` file is missing the `MD5ChecksumHex tag` for one of the applications.  

For example, the `MD5ChecksumHex tag` is missing a tag for the application:   
`C:\Program Files (x86)\Google\Update\GoogleUpdate.exe` in the `scan.xml` file: ![](https://sc1.checkpoint.com/sc/SolutionsStatics/NEW_SK_NOID1689850494492/missingmd5checksum202307200700281.png)

## Solution

For **Harmony EPMaaS** , the fix is integrated.   

For **on-premises** :

This problem was fixed. The fix is included in:

* [Check Point Quantum R82](https://support.checkpoint.com/results/sk/sk181127)
* [Jumbo Hotfix Accumulator for R81.10](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.10/Default.htm) starting from Take 141
* [Jumbo Hotfix Accumulator for R81](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81/Default.htm) starting from Take 99

If you choose not to upgrade, Check Point can supply a **Hotfix** . [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://support.checkpoint.com/results/sk/sk168597).

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