> Source: [sk181266](https://support.checkpoint.com/results/sk/sk181266)

# sk181266 - Delay in file operations when using Windows Defender

| Property | Value |
|----------|-------|
| Solution ID | sk181266 |
| Date Created | 2023-07-17 |
| Last Modified | 2023-12-21 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, R82.20, R82.10, R82, R81.20 |
| OS | Windows |

## Symptoms

- * An operation involving files (for example, save, copy) that used to work flawlessly is hanged/delayed for 4-5 minutes when you use Windows Defender as an Anti-Malware solution.

* The issue started after a recent Windows update.

## Cause

A recent update to Windows, involved in a change to Windows Defender, is causing a hang of 240 seconds for a file operation.

## Solution

This solution requires authentication. Please log in to view the full solution.

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