> Source: [sk181174](https://support.checkpoint.com/results/sk/sk181174)

# sk181174 - "Internal error" in Web SmartConsole when publishing the session after changing interface settings in a new cluster object

| Property | Value |
|----------|-------|
| Solution ID | sk181174 |
| Date Created | 2023-06-28 |
| Last Modified | 2026-03-12 |
| Technical Level | Advanced |
| Products | SmartConsole |
| Versions | R82.10, R82, R81.20, R81.10 (EOS), R81 (EOS) |

## Symptoms

- Description of the issue:

1. The user created a new cluster object in SmartConsole.
2. The user changed interface settings on cluster members in Gaia Portal.
3. In SmartConsole \> cluster object, the user clicked **Get Interfaces** (and then one of the topology option) to get the interface changes.
4. The user edited the interface settings in the cluster object, for example, configured a Virtual IP address or changed the Topology settings.
5. The user clicked OK to close the cluster object.
6. The user clicked **Publish**.
7. Web SmartConsole showed this popup:  
   `Publish Failed`  
   `
   Internal Error`

## Solution

This solution requires authentication. Please log in to view the full solution.

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