> Source: [sk181125](https://support.checkpoint.com/results/sk/sk181125)

# sk181125 - Harmony Connect: Process to claim Service Credit in case of a Service-Level Agreement (SLA) violation

| Property | Value |
|----------|-------|
| Solution ID | sk181125 |
| Date Created | 2023-06-19 |
| Last Modified | 2025-02-11 |
| Technical Level | Advanced |

## Solution

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# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

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