> Source: [sk180998](https://support.checkpoint.com/results/sk/sk180998)

# sk180998 - Posture scan fails on the Harmony Endpoint Security client

| Property | Value |
|----------|-------|
| Solution ID | sk180998 |
| Date Created | 2023-05-18 |
| Last Modified | 2023-05-23 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, R82.20, R82.10, R82, R81.20 |
| OS | Windows |

## Symptoms

- * Posture scan fails even after multiple attempts.
* This occurs on clients E87.10 and E87.20 installed before April 28, 2023.
* This occurs on clients E87.30 upgraded from E87.10 or E87.20 installed before April 28, 2023.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content
