> Source: [sk180921](https://support.checkpoint.com/results/sk/sk180921)

# sk180921 - "Failed to get modules list" error when adding a Domain Management Server to Algosec

| Property | Value |
|----------|-------|
| Solution ID | sk180921 |
| Date Created | 2023-05-07 |
| Last Modified | 2023-05-08 |
| Technical Level | Advanced |
| Products | Multi-Domain Security Management Server |
| Versions | R81.10 (EOS) |
| OS | Gaia |
| Platform | Smart-1 |

## Symptoms

- * When you add a new Domain Management Server to Algosec, Algosec logs this error:   
  "`Failed to get modules list`"

  <br />

* This error appears in the `cpm.elg` file on the Multi-Domian Server after you try to configure the Domain Management Server on the Algosec server:   
  "`More than one result was returned from Query.getSingleResult(); nested exception is javax.persistence.NonUniqueResultException: More than one result was returned from Query.getSingleResult()`"

  <br />

* Notes:
  * The connection with the Algosec server uses OPSEC.
  * You defined an OPSEC Application object with the correct services.
  * You created an administrator user on the Multi-Domain Sever and configured its correct credentials on the Algosec server. The Multi-Domain Sever audit logs show successful logins/logouts for the admin account the Algosec server uses to query the Domain Management Serve for data.
  * The SIC status of the OPSEC server is "Trust established".

## Cause

The administrator user account and the OPSEC Application have the same name, which prevents the Multi-Domain Sever from responding correctly to the Algosec server's queries.

<br />

## Solution

This solution requires authentication. Please log in to view the full solution.

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