> Source: [sk180898](https://support.checkpoint.com/results/sk/sk180898)

# sk180898 - Warning icon appears near the Security Gateway / Cluster object in Smartconsole 

| Property | Value |
|----------|-------|
| Solution ID | sk180898 |
| Date Created | 2023-04-21 |
| Last Modified | 2023-04-27 |
| Technical Level | Advanced |
| Products | Security Management Server, Multi-Domain Security Management Server |
| Versions | R81.20, R81.10 (EOS), R81 (EOS), R81 (EOS), R81.10 (EOS), R81.20 |
| OS | Gaia |

## Symptoms

- * SmartConsole \> "Gateways \& Servers" view shows a warning icon near the Security Gateway / Cluster object (in the **Status** column).

* "*Error: 'IPS' is not responding. Verify that 'IPS' is installed on the gateway*" error appears in SmartConsole:

  1. Select the Security Gateway / Cluster object.
  2. In the bottom panel \> **Summary** tab, click the **Device \& License Information** link.
  3. In the **Device \& License Information** window \> left panel, click **Device Status**.
* "*To install license on cluster, please install license on each cluster member individually*" message appears in SmartConsole:

  1. Select the Security Gateway / Cluster object.
  2. In the bottom panel \> **Summary** tab, click the **Device \& License Information** link.
  3. In the **Device \& License Information** window \> left panel, click **License Status**.

## Cause

The IPS Software Blade on the Security Gateway / Cluster Member is writing 0 bytes of information regarding its status. As a result, the CPD daemon reports that the IPS Software Blade is not responding.

## Solution

This solution requires authentication. Please log in to view the full solution.

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