> Source: [sk180889](https://support.checkpoint.com/results/sk/sk180889)

# sk180889 - "Error 1711. An error occurred while writing installation information to disk" when uninstall or upgrading Endpoint Security Client

| Property | Value |
|----------|-------|
| Solution ID | sk180889 |
| Date Created | 2023-05-14 |
| Last Modified | 2023-05-14 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |
| OS | Windows |

## Symptoms

- "`Error 1711. An error occurred while writing installation information to disk. Check to make sure enough disk space is available.`" message is displayed when uninstall or upgrading Endpoint Security Client.

## Cause

Windows installer corrupted the msi cache data.

## Solution

This solution requires authentication. Please log in to view the full solution.

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