> Source: [sk180867](https://support.checkpoint.com/results/sk/sk180867)

# sk180867 - After logging into Wi-Fi with RADIUS Accounting, some logs about accessing the Internet do not show usernames

| Property | Value |
|----------|-------|
| Solution ID | sk180867 |
| Date Created | 2023-04-18 |
| Last Modified | 2023-04-19 |
| Technical Level | Advanced |
| Products | Security Gateway, Scalable Platforms |
| Versions | R81.10 (EOS), R81.10 (EOS) |
| OS | Gaia |
| Platform | Maestro Orchestrator |

## Symptoms

- * After you log into Wi-Fi with RADIUS Accounting, some logs about accessing the Internet do not show usernames, while others do show usernames.

* The logs show user information randomly and match the correct rule randomly.

* On the Security Gateway Member (SGM) in the Security Group, the user information in the output of the "`pdp monitor user`" is correct.

## Cause

Multiple SGMs acting as PDPs can possibly cause a mismatch in the kernel tables.

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## Solution

This solution requires authentication. Please log in to view the full solution.

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