> Source: [sk180834](https://support.checkpoint.com/results/sk/sk180834)

# sk180834 - Mobile Access Blade portal connection fails and httpd does not start

| Property | Value |
|----------|-------|
| Solution ID | sk180834 |
| Date Created | 2023-04-11 |
| Last Modified | 2023-04-16 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R81.20, R81.10 (EOS), R81 (EOS) |
| OS | Gaia |

## Symptoms

- * End users cannot access the Mobile Access Blade portal.
* The *$CVPNDIR/log/httpd.log* log file is empty.
* The *$CVPNDIR/log/httpd.startlog* log file shows this message repeatedly:

  ```
  AH00526: Syntax error on line 11 of /opt/CPcvpn-/var/httpd.conf-real:
  Invalid command 'CvpnLogLevel', perhaps misspelled or defined by a module not included in the server configuration
  ```

* After users modify the */opt/CPcvpn-/var/httpd.conf-real* file, the file reverts back after running the "`cvpnrestart`" command.

## Cause

On the Mobile Access Gateway, there is a syntax error in the *$CVPNDIR/conf/httpd.conf configuration*file.

## Solution

This solution requires authentication. Please log in to view the full solution.

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