> Source: [sk180773](https://support.checkpoint.com/results/sk/sk180773)

# sk180773 - Antimalware Engine stops

| Property | Value |
|----------|-------|
| Solution ID | sk180773 |
| Date Created | 2023-03-24 |
| Last Modified | 2023-03-28 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, R82.20, R82.10, R82, R81.20 |

## Symptoms

- Anti-Malware initializes on boot as expected, but then the engine stops.

## Cause

Window OS is missing KB and VC runtime.

## Solution

This solution requires authentication. Please log in to view the full solution.

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