> Source: [sk180753](https://support.checkpoint.com/results/sk/sk180753)

# sk180753 - Multi-Domain Log Server does not show logs on the GUI

| Property | Value |
|----------|-------|
| Solution ID | sk180753 |
| Date Created | 2023-04-20 |
| Last Modified | 2026-06-29 |
| Technical Level | Advanced |
| Products | Multi-Domain Security Management Server |
| Versions | R81 (EOS), R81.10 (EOS), R81.20 |
| OS | Gaia |

## Symptoms

- * Multi-Domain Management Log Server does not show logs on the GUI
* The Log_indexer process may not be started or does not function properly.

## Cause

There are missing or empty cache files in the *$INDEXERDIR/CPMICache/\<HostName\>/* directory.

## Solution

This solution requires authentication. Please log in to view the full solution.

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