> Source: [sk180736](https://support.checkpoint.com/results/sk/sk180736)

# sk180736 - It is possible to download the EICAR test file through the Security Gateway although the ICAP Server action is "Prevent"

| Property | Value |
|----------|-------|
| Solution ID | sk180736 |
| Date Created | 2023-03-16 |
| Last Modified | 2023-04-13 |
| Technical Level | General |
| Products | Security Gateway |
| Versions | R81.20, R81.10 (EOS), R81 (EOS) |

## Symptoms

- It is possible to download the EICAR test file through the Security Gateway although the ICAP Server action on the Security Gateway is "Prevent".

## Cause

The Security Gateway response is missing the ICAP response header "X-Infection-Found".

## Solution

[Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing it.  
For faster resolution and verification, collect these files:

1. [CPinfo](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk92739) file from the Management Server involved in the case.
2. [CPinfo](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk92739) file from the Security Gateway / each Cluster Member involved in the case.

**Procedure:**

1. Connect to the command line on the Security Gateway / each Cluster Member.
2. Log in to the Expert mode.
3. Back up the files in the *$FWDIR/c-icap/etc/* directory:
   1. `cd ~ && pwd`
   2. `tar -cvf FWDIR__c-icap__etc.tar $FWDIR/c-icap/etc`
   3. `tar -tf FWDIR__c-icap__etc.tar`
4. Install the hotfix:  
   Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597)
5. Connect to the command line on the Security Gateway / each Cluster Member.
6. Log in to the Expert mode.
7. Back up the current *$FWDIR/c-icap/etc/c-icap.conf* file:  
   `cp -v $FWDIR/c-icap/etc/c-icap.conf{,_BKP}`
8. Edit the current *$FWDIR/c-icap/etc/c-icap.conf* file:  
   `vi $FWDIR/c-icap/etc/c-icap.conf`
9. Change this line:  
   from  
   `TlsPort 13446`  
   to  
   #`TlsPort 13446`
10. Save the changes in the file and exit Vi editor.
11. Restart the ICAP server:  
    `icap_server restart`
12. Make sure the ICAP server is running (the STAT column must show "E"):  
    `cpwd_admin list | grep -E "PID|CICAP"`

---

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