> Source: [sk180684](https://support.checkpoint.com/results/sk/sk180684)

# sk180684 - Running the First Time Configuration Wizard through the Gaia CLI does not complete the configuration

| Property | Value |
|----------|-------|
| Solution ID | sk180684 |
| Date Created | 2023-03-13 |
| Last Modified | 2025-01-20 |
| Technical Level | General |
| Products | Multi-Domain Security Management Server |
| Versions | R81.10 (EOS), R81.20 |

## Symptoms

- * After you run the First Time Configuration Wizard through the CLI and reconnect through an SSH session, Gaia shows that the First Time Configuration Wizard was not completed.

  **Note** : Clish is configured as the default shell for the current user.

  <br />

* The log file */var/log/ftw_install.log* ends with these rows:

  ```
  
  - Installing package  ...
  Hangup
  ```

  <br />

## Cause

The First Time Configuration Wizard process restarts Clish, which interrupts the configuration.

<br />

## Solution

This problem was fixed. The fix is included starting from:

* [Check Point Quantum R82](https://support.checkpoint.com/results/sk/sk181127)

Check Point recommends to always upgrade to the most recent version.

<br />

To resolve the issue in R81.20 and lower versions, use this **workaround** :  

1. Revert the appliance to the state it was in before you ran the First Time Configuration Wizard. To do this, take a snapshot, do a factory reset, or do a fresh installation of Gaia.   

2. Run these commands to change the default shell for the current user:  
   `> set user <USERNAME> shell /bin/bash`  
   `> save config`  
   For example:  
   `> set user admin shell /bin/bash`  
   `> save config`  

3. Reconnect the SSH session. For a console connection, log out and log in.  

4. Run the First Time Configuration Wizard through the CLI again.

<br />

---

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