> Source: [sk180673](https://support.checkpoint.com/results/sk/sk180673)

# sk180673 - Latency in loading websites when using Security Gateway as proxy with HTTPS Inspection enabled

| Property | Value |
|----------|-------|
| Solution ID | sk180673 |
| Date Created | 2023-03-07 |
| Last Modified | 2025-03-25 |
| Technical Level | General |
| Products | Security Gateway |
| Versions | R81.20, R81.10 (EOS), R81 (EOS) |
| OS | Gaia |

## Symptoms

- When Security Gateway is configured as a Transparent or Non-Transparent proxy and performing HTTPS Inspection, some websites take a long time to load.

## Cause

When the Security Gateway is configured as proxy, it causes HTTP2 Inspection infrastructure to work differently. In this rare scenario, the stream gets closed prematurely.

## Solution

This problem was fixed. The fix is included in:

* [Jumbo Hotfix Accumulator for R81.20](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.20/Default.htm) starting from Take 43
* [Jumbo Hotfix Accumulator for R81.10](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.10/Default.htm) starting from Take 131
* [Jumbo Hotfix Accumulator for R81](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81/Default.htm) starting from Take 87
* [Jumbo Hotfix Accumulator for R80.40](https://sc1.checkpoint.com/documents/Jumbo_HFA/R80.40/Default.htm) starting from Take 211

If you choose not to upgrade, there is a **workaround** :   
Disabling HTTP2 inspection removes the latency. The instructions how to disable HTTP2 inspection can be used from: [sk116022 - Check Point inspection of HTTP/2 protocol (RFC 7540)](https://support.checkpoint.com/results/sk/sk116022)  

If the **workaround**is implemented, once upgrading to version/Jumbo Hotfix which includes the fix, HTTP2 inspection should be re-enabled. In rare situations, some websites will not load if HTTP2 inspection is disabled.

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