> Source: [sk180660](https://support.checkpoint.com/results/sk/sk180660)

# sk180660 - Policy installation fails with errors of ckpSSL_fwasync_connected

| Property | Value |
|----------|-------|
| Solution ID | sk180660 |
| Date Created | 2023-03-06 |
| Last Modified | 2024-10-08 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R81.20, R81.10 (EOS), R81 (EOS) |

## Symptoms

- * Policy installation fails with these errors:

  `ckpSSL_AsyncNegotiateHandler: neg_error is: (-3).`  
  `ckpSSL_fwasync_connected: no connections err -3`  
  `ckpSSL_fwasync_connected: err_msg: (Certificate expired.)`  
  `ckpSSL_AsyncNegotiateHandler: neg_error is: (-3).`  
  `ckpSSL_fwasync_connected: no connections err -3`  
  `ckpSSL_fwasync_connected: err_msg: (Certificate expired.) `   

* SmartConsole shows a red X on an object  
  : `SIC test is failed with ""Internal SSL authentication error [ certificate expired ]`

  <br />

## Solution

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