> Source: [sk180646](https://support.checkpoint.com/results/sk/sk180646)

# sk180646 - "ERROR: fwaccel_dos_ioctl: IOCTL command CPHWD_IOCTL_DOS_DENY_LIST_CLEAR was not successful (ioctl.rc = CPHWD_IOCTL_RC_ERROR)" after reboot

| Property | Value |
|----------|-------|
| Solution ID | sk180646 |
| Date Created | 2023-03-05 |
| Last Modified | 2024-01-08 |
| Technical Level | General |
| Products | Security Gateway |
| Versions | R81.20, R81.10 (EOS), R81 (EOS) |

## Symptoms

- This error appears in SmartConsole and in */var/log/messages* when the Security Gateway reboots.

```

ERROR: fwaccel_dos_ioctl: IOCTL command CPHWD_IOCTL_DOS_DENY_LIST_CLEAR was not successful (ioctl.rc = CPHWD_IOCTL_RC_ERROR)
```

## Cause

This is a cosmetic issue. Several SecureXL commands were called before SecureXL started.

<br />

## Solution

This problem was fixed. The fix is included in:

* [Jumbo Hotfix Accumulator for R81.20](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.20/Default.htm) starting from Take 43
* [Jumbo Hotfix Accumulator for R81.10](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.10/Default.htm) starting from Take 113
* [Jumbo Hotfix Accumulator for R81](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81/Default.htm) starting from Take 89

If you choose not to upgrade, Check Point can supply a **Hotfix** . [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

<br />

---

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