> Source: [sk180623](https://support.checkpoint.com/results/sk/sk180623)

# sk180623 - Standalone VPN Clients are not supported in VDI environments

| Property | Value |
|----------|-------|
| Solution ID | sk180623 |
| Date Created | 2023-02-09 |
| Last Modified | 2023-02-09 |
| Technical Level | General |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |

## Symptoms

- VDI sessions could become unstable or hang when connecting the VPN client such as Check Point Mobile VPN.

## Cause

Standalone Remote Access VPN clients listed in the relevant version of the Remote Access Administration Guide are not supported within VDI environments.

## Solution

No change is required, this is expected behavior.

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