> Source: [sk180545](https://support.checkpoint.com/results/sk/sk180545)
# sk180545 - Spark Firewall Cellular Appliances 1575 / 1595 / 1595R / 2550 / 2570 - Important Procedures
| Property | Value |
|----------|-------|
| Solution ID | sk180545 |
| Date Created | 2023-01-25 |
| Last Modified | 2026-08-24 |
| Technical Level | General |
| Products | Spark Firewall (Locally Managed) |
| Versions | R82.00.X, R81.10.X |
| OS | Gaia Embedded |
## Solution
**Table of Contents:**
* Introduction
* Supported Frequency and Bands
* Carriers Support
* Cellular Modules
* Cellular Antenna
* Installation Information
* Cellular Verification
* How to configure APN user/password
* How to change the latency threshold
* How to configure IPv6 connections
* Troubleshooting
Click Here to Show the Entire Article
### Introduction {#Introduction}
Show / Hide this section
This SK covers important information regarding 1575 / 1595 / 1595R / 2550 / 2570 Cellular Appliances.
The 1595/1595R Cellular supports these features:
* Embedded modem that supports the latest advanced LTE/5G, with fallback to 3G HSPA+ networks in North America, Europe, and Asia.
* Worldwide 5G coverage with just one product variant.
* Dual SIM functionality is supported to enable automatic fail over between SIMs.
* Activation is done manually in Gaia Clish/WebUI. The user selects the preferred SIM. The modem supports automatic failover between SIMs.
* If the cellular connection user Interface shows "Detecting SIM" for a long time, verify that the SIM Card(s) are inserted correctly.
If the issue persists, run in the Expert mode: *sw set usb usb mode en*
* 1595WL:
* On the LTE flavor: 4G supports Cat-13 and 3G supports DC-HSPA+/HSPA+/HSPA/UMTS (WCDMA) operation.
* Peak download rate is 400Mbps and uplink of 150Mbps.
* Two external antennas (RP-SMA type) to allow the best RF signal and coverage.
* 1595WC:
* On the 5G flavor: 5G supports Sub-6 GHz while 4G supports Cat-20 and 3G supports DC-HSPA+ and WCDMA.
* Peak download rate is 4.5Gbps and uplink of 600Mbps.
* Four external antennas (RP-SMA type, Main, MIMO1, MIMO2 and AUX) to allow the best RF signal and coverage.
* 2550WC:
* Embedded modem that supports the latest advanced 5G NR Sub-6 GHz connectivity, with fallback to LTE/4G.
* Worldwide RedCap 5G coverage with a single product.
* Dual SIM functionality is supported to enable automatic fail over between SIMs.
* 5G supports Sub-6 GHz, while 4G supports Downlink CAT4 and UPlink Cat 3 (no 3G/2G support).
* Peak download rate is 223 Mbps and uplink of 123Mbps.
* Two external antennas (RP-SMA type, Main) to allow the best RF signal and coverage.
* 2570WC:
* Embedded modem that supports the latest advanced 5G NR Sub-6 GHz connectivity, with fallback to LTE/4G and 3G networks.
* Worldwide 5G coverage with a single product.
* Dual SIM functionality is supported to enable automatic failover between SIMs.
* 5G supports Sub-6 GHz, while 4G supports Cat-20 and 3G supports DC-HSPA+ and WCDMA (no 2G support).
* Peak download rate is 4.9Gbps and uplink of 660Mbps
* Four external antennas (RP-SMA type, Main, MIMO1, MIMO2, and AUX) to allow the best RF signal and coverage.
### Supported Frequency and Bands {#Supported Frequency and Bands}
Show / Hide this section
The EM7590 Module and the 1575WL/1595WL appliances support all of the following bands and frequencies (worldwide coverage). Actual band usage is determined according to local region/country regulations and carrier capabilities.
Enter the string to filter this table:
|-------------|--------------------------|--------------------|------|-----------------------------------------------------------------|-----------------------------------------------------------------|
| Country | Frequency TX (MHz) | Frequency RX (MHz) | Band | 3G | 4G/LTE |
| Australia | 1920-1980 | 2100-2170 | 1 |  |  |
| Australia | 1710-1785 | 1805-1880 | 3 |  |  |
| Australia | 824-849 | 869-894 | 5 |  |  |
| Australia | 2500-2570 | 2620-2690 | 7 |  |  |
| Australia | 880-915 | 925-960 | 8 |  |  |
| Australia | 814-849 | 859-894 | 26 |  |  |
| Australia | 703-748 | 758-803 | 28 |  |  |
| Australia | 250-2620 (TDD) || 38 |  |  |
| Australia | 2300-2400 (TDD) || 40 |  |  |
| Australia | 3400-3600 (TDD) || 42 |  |  |
| Australia | 3300-3800 (TDD) || 78 |  |  |
| Europe (CE) | 1920-1980 | 2110-2170 | 1 |  |  |
| Europe (CE) | 1710-1785 | 1805-1880 | 3 |  |  |
| Europe (CE) | 2500-2570 | 2620-2690 | 7 |  |  |
| Europe (CE) | 880-915 | 925-960 | 8 |  |  |
| Europe (CE) | 832-862 | 791-821 | 20 |  |  |
| Europe (CE) | 703-748 | 758-803 | 28 |  |  |
| Europe (CE) | 2570-2620 (TDD) || 38 |  |  |
| Europe (CE) | 2300-2400 (TDD) || 40 |  |  |
| Europe (CE) | 2500-2690 (TDD) || 41 |  |  |
| Europe (CE) | 3400-3600 (TDD) || 42 |  |  |
| Europe (CE) | 3600-3800 (TDD) || 43 |  |  |
| US (FCC) | 1850-1910 | 1930-1990 | 2 |  |  |
| US (FCC) | 1930-1990 KG - 1710-1755 | 2110-2155 | 4 |  |  |
| US (FCC) | 824-850 | 869-894 | 5 |  |  |
| US (FCC) | 2500-2570 | 2620-2690 | 7 |  |  |
| US (FCC) | 699-716 | 729-746 | 12 |  |  |
| US (FCC) | 777-785 | 746-756 | 13 |  |  |
| US (FCC) | 790-795 | 758-768 | 14 |  |  |
| US (FCC) | 1850-1915 | 1930-1995 | 25 |  |  |
| US (FCC) | 824-849 | 859-894 | 26 |  |  |
| US (FCC) | 2572-2618 (TDD) || 38 |  |  |
| US (FCC) | 2496-2690 (TDD) || 41 |  |  |
| US (FCC) | 3552-3698 (TDD) || 48 |  |  |
| US (FCC) | 1710-1780 | 2110-2200 | 66 |  |  |
| US (FCC) | 665-696 | 617-652 | 71 |  |  |
| Canada | 1851-1910 | 1930-1990 | 2 |  |  |
| Canada | 1710-1755 | 2110-2155 | 4 |  |  |
| Canada | 824-850 | 869-894 | 5 |  |  |
| Canada | 2500-2570 | 2620-2690 | 7 |  |  |
| Canada | 699-716 | 729-746 | 12 |  |  |
| Canada | 777-785 | 746-756 | 13 |  |  |
| Canada | 788-796 | 758-768 | 14 |  |  |
| Canada | 1850-1915 | 1930-1995 | 25 |  |  |
| Canada | 824-849 | 859-894 | 26 |  |  |
| Canada | 2570-2620 (TDD) || 38 |  |  |
| Canada | 2496-2690 (TDD) || 41 |  |  |
| Canada | 1710-1780 | 2110-2200 | 66 |  |  |
| Canada | 665-696 | 617-652 | 71 |  |  |
{#Supported_Frequency_and_BandsTable}
The EM9191 Module and the 1595WC/1595RC appliances support all of the following bands and frequencies (worldwide coverage). Actual band usage is determined according to local region/country regulations and carrier capabilities.
Enter the string to filter this table:
|-------------|--------------------------|--------------------|--------------------|-----------------------------------------------------------------|-----------------------------------------------------------------|-----------------------------------------------------------------|
| Country | Frequency TX (MHz) | Frequency RX (MHz) | Band | 3G | 4G/LTE | 5G |
| Australia | 1920-1980 | 2100-2170 | 1 |  |  |  |
| Australia | 1710-1785 | 1805-1880 | 3 |  |  |  |
| Australia | 824-849 | 869-894 | 5 |  |  |  |
| Australia | 2500-2570 | 2620-2690 | 7 |  |  |  |
| Australia | 880-915 | 925-960 | 8 |  |  |  |
| Australia | 703-748 | 758-803 | 28 |  |  |  |
| Australia | 250-2620 (TDD) || 38 |  |  |  |
| Australia | 2300-2400 (TDD) || 40 |  |  |  |
| Australia | 3400-3600 (TDD) || 42 |  |  |  |
| Australia | 3300-3800 (TDD) || 78 |  |  |  |
| Europe (CE) | 1920-1980 | 2110-2170 | 1 |  |  |  |
| Europe (CE) | 1710-1785 | 1805-1880 | 3 |  |  |  |
| Europe (CE) | 2500-2570 | 2620-2690 | 7 |  |  |  |
| Europe (CE) | 880-915 | 925-960 | 8 |  |  |  |
| Europe (CE) | 832-862 | 791-821 | 20 |  |  |  |
| Europe (CE) | 703-748 | 758-803 | 28 |  |  |  |
| Europe (CE) | N/A | 1452-1496 | 32 |  |  |  |
| Europe (CE) | 2010-2025 (TDD) || 34 |  |  |  |
| Europe (CE) | 2570-2620 (TDD) || 38 |  |  |  |
| Europe (CE) | 2300-2400 (TDD) || 40 |  |  |  |
| Europe (CE) | 2496-2690 (TDD) || 41 |  |  |  |
| Europe (CE) | 3400-3600 (TDD) || 42 |  |  |  |
| Europe (CE) | 3600-3800 (TDD) || 43 |  |  |  |
| Europe (CE) | N/A | 5150-5925 MHz | 46 (downlink only) |  |  |  |
| Europe (CE) | 3300-4200 (TDD) || 77 |  |  |  |
| Europe (CE) | 3300-3800 (TDD) || 78 |  |  |  |
| | 4400-5000 (TDD) || 79 |  |  |  |
| US (FCC) | 1850-1910 | 1930-1990 | 2 |  |  |  |
| US (FCC) | 1930-1990 KG - 1710-1755 | 2110-2155 | 4 |  |  |  |
| US (FCC) | 824-849 | 869-894 | 5 |  |  |  |
| US (FCC) | 2500-2570 | 2620-2690 | 7 |  |  |  |
| US (FCC) | 699-716 | 729-746 | 12 |  |  |  |
| US (FCC) | 777-787 | 746-756 | 13 |  |  |  |
| US (FCC) | 788-798 | 758-768 | 14 |  |  |  |
| US (FCC) | 704-716 | 734-746 | 17 |  |  |  |
| US (FCC) | 1850-1915 | 1930-1995 | 25 |  |  |  |
| US (FCC) | 814-849 | 859-894 | 26 |  |  |  |
| US (FCC) | 2010-2025 (TDD) || 38 |  |  |  |
| US (FCC) | 2496-2690 (TDD) || 41 |  |  |  |
| US (FCC) | 3400-3600 (TDD) || 42 |  |  |  |
| US (FCC) | 1710-1780 | 2110-2200 | 66 |  |  |  |
| US (FCC) | 663-698 | 617-652 | 71 |  |  |  |
| US (FCC) | 3300-4200 (TDD) || 77 |  |  |  |
| US (FCC) | 3300 -3800 (TDD) || 78 |  |  |  |
| Canada | 1850-1910 | 1930-1990 | 2 |  |  |  |
| Canada | 1710-1755 | 2110-2155 | 4 |  |  |  |
| Canada | 824-849 | 869-894 | 5 |  |  |  |
| Canada | 2500-2570 | 2620-2690 | 7 |  |  |  |
| Canada | 699-716 | 729-746 | 12 |  |  |  |
| Canada | 777-787 | 746-756 | 13 |  |  |  |
| Canada | 788-798 | 758-768 | 14 |  |  |  |
| Canada | 704-716 | 734-746 | 17 |  |  |  |
| Canada | 1850-1915 | 1930-1995 | 25 |  |  |  |
| Canada | 2570-2620 (TDD) || 38 |  |  |  |
| Canada | 2496-2690 (TDD) || 41 |  |  |  |
| Canada | 3400-3600 MHz (TDD) || 42 |  |  |  |
| Canada | 1710-1780 | 2110-2200 | 66 |  |  |  |
| Canada | 0.663-0.698 | 0.617-0.652 | 71 |  |  |  |
| Canada | 3300-4200 (TDD) || 77 |  |  |  |
| Canada | 3300-3800 (TDD) || 78 |  |  |  |
| Japan | 830-840 | 875-885 | 6 |  |  |  |
| Japan | 1749.9-1784.9 | 1844.9-1879.9 | 9 |  |  |  |
| Japan | 830-845 | 875-890 | 19 |  |  |  |
| Japan | 805-830 | 860-875 | 18 |  |  |  |
| Japan | 1880-1920 (TDD) || 39 |  |  |  |
{#Supported_Frequency_and_BandsTable}
The EM8695 Module of the 2550WC appliance support all of the following bands and frequencies (worldwide coverage). Actual band usage is determined according to local region/country regulations and carrier capabilities.
Enter the string to filter this table:
|-------------|-----------------------------------------|--------------------|--------------|-----------------------------------------------------------------|-----------------------------------------------------------------|-----------------------------------------------------------------|
| Country | Frequency TX (MHz) | Frequency RX (MHz) | Band | 3G | 4G/LTE | 5G |
| Australia | 1920-1980 | 2100-2170 | 1 |  |  |  |
| Australia | 1710-1785 | 1805-1880 | 3 |  |  |  |
| Australia | 824-849 | 869-894 | 5 |  |  |  |
| Australia | 2500-2570 | 2620-2690 | 7 |  |  |  |
| Australia | 880-915 | 925-960 | 8 |  |  |  |
| Australia | 832-862 | 791-821 | 20 |  |  |  |
| Australia | 703-748 | 758-803 | 28 |  |  |  |
| Australia | 2010-2025 (TDD) || 34 |  |  |  |
| Australia | 2570-2620 (TDD) || 38 |  |  |  |
| Australia | 2300-2400 (TDD) || 40 |  |  |  |
| Australia | 2496-2690 (TDD) || 41 |  |  |  |
| Australia | 3400-3600 (TDD) || 42 |  |  |  |
| Australia | 3300-4200 (TDD) || 77 |  |  |  |
| Australia | 3300-3800 TDD) || 78 |  |  |  |
| Europe (CE) | 1920-1980 | 2110-2170 | 1 |  |  |  |
| Europe (CE) | 1710-1785 | 1805-1880 | 3 |  |  |  |
| Europe (CE) | 824-849 | 869-894 | 5 |  |  |  |
| Europe (CE) | 2500-2570 | 2620-2690 | 7 |  |  |  |
| Europe (CE) | 880-915 | 925-960 | 8 |  |  |  |
| Europe (CE) | 832-862 | 791-821 | 20 |  |  |  |
| Europe (CE) | 703-748 | 758-803 | 28 |  |  |  |
| Europe (CE) | NA | 1452-1496 | 32 |  |  |  |
| Europe (CE) | 2010-2025 (TDD) || 34 |  |  |  |
| Europe (CE) | 2570-2620 (TDD) || 38 |  |  |  |
| Europe (CE) | 2300-2400 (TDD) || 40 |  |  |  |
| Europe (CE) | 2496-2690 (TDD) || 41 |  |  |  |
| Europe (CE) | 3400-3600 (TDD) || 42 |  |  |  |
| Europe (CE) | 3600-3800 (TDD) || 43 |  |  |  |
| Europe (CE) | NA | 5150-5925 MHz | 46 (DL only) |  |  |  |
| Europe (CE) | 3300-4200 (TDD) || 77 |  |  |  |
| Europe (CE) | 3300-3800 (TDD) || 78 |  |  |  |
| US (FCC) | 1850-1910 | 1930-1990 | 2 |  |  |  |
| US (FCC) | 1930-1990 | 2110-2155 | 4 |  |  |  |
| US (FCC) | 824-849 | 869-894 | 5 |  |  |  |
| US (FCC) | 2500-2570 | 2620-2690 | 7 |  |  |  |
| US (FCC) | 699-716 | 729-746 | 12 |  |  |  |
| US (FCC) | 777-787 | 746-756 | 13 |  |  |  |
| US (FCC) | 788-798 | 758-768 | 14 |  |  |  |
| US (FCC) | 704-716 | 734-746 | 17 |  |  |  |
| US (FCC) | 815-830 | 860-875 | 18 |  |  |  |
| US (FCC) | 1850-1915 | 1930-1995 | 25 |  |  |  |
| US (FCC) | 814-849 | 859-894 | 26 |  |  |  |
| US (FCC) | NA | 717-728 | 29 |  |  |  |
| US (FCC) | 2305--2315 MHz Note: B30 Tx is disabled | 2350-2360 | 30 |  |  |  |
| US (FCC) | 2010-2025 (TDD) || 38 |  |  |  |
| US (FCC) | 2300-2400 (TDD) || 40 |  |  |  |
| US (FCC) | 2496-2690 (TDD) || 41 |  |  |  |
| US (FCC) | 3400-3600 (TDD) || 42 |  |  |  |
| US (FCC) | 3600-3800 (TDD) || 43 |  |  |  |
| US (FCC) | NA | 5150-5925 (TDD) | 46 |  |  |  |
| US (FCC) | 5150-5925 (TDD) || 48 |  |  |  |
| US (FCC) | 1710-1780 | 2110-2200 | 66 |  |  |  |
| US (FCC) | 663-698 | 617-652 | 71 |  |  |  |
| US (FCC) | 3300-4200 (TDD) || 77 |  |  |  |
| US (FCC) | 3300-3800 (TDD) || 78 |  |  |  |
| US (FCC) | 4400-5000 (TDD) || 79 |  |  |  |
| Canada | 1850-1910 | 1930-1990 | 2 |  |  |  |
| Canada | 1710-1755 | 2110-2155 | 4 |  |  |  |
| Canada | 824-849 | 869-894 | 5 |  |  |  |
| Canada | 2500-2570 | 2620-2690 | 7 |  |  |  |
| Canada | 699-716 | 729-746 | 12 |  |  |  |
| Canada | 777-787 | 746-756 | 13 |  |  |  |
| Canada | 788-798 | 758-768 | 14 |  |  |  |
| Canada | 704-716 | 734-746 | 17 |  |  |  |
| Canada | 815-830 | 860-875 | 18 |  |  |  |
| Canada | 1850-1915 | 1930-1995 | 25 |  |  |  |
| Canada | 814-849 | 859-894 | 26 |  |  |  |
| Canada | NA | 717-728 | 29 |  |  |  |
| Canada | 2305--2315 MHz Note: B30 Tx is disabled | 2350-2360 | 30 |  |  |  |
| Canada | 2570-2620 (TDD) || 38 |  |  |  |
| Canada | 2300-2400 (TDD) || 40 |  |  |  |
| Canada | 2496-2690 (TDD) || 41 |  |  |  |
| Canada | 3400-3600 MHz (TDD) || 42 |  |  |  |
| Canada | 3600-3800 (TDD) || 43 |  |  |  |
| Canada | NA | 5150-5925 (TDD) | 46 |  |  |  |
| Canada | 3550-3700 (TDD) || 48 |  |  |  |
| Canada | 1710-1780 | 2110-2200 | 66 |  |  |  |
| Canada | 0.663-0.698 | 0.617-0.652 | 71 |  |  |  |
| Canada | 3300-4200 (TDD) || 77 |  |  |  |
| Canada | 3300-3800 (TDD) || 78 |  |  |  |
| Japan | 1920-198 MHz | 2110-2170 MHz | 1 |  |  |  |
| Japan | 1710-1785 MHz | 1805-1880 MHz | 3 |  |  |  |
| Japan | 880-915 MHz | 925-960 MHz | 8 |  |  |  |
| Japan | 815-830 MHz | 860-875 MHz | 18 |  |  |  |
| Japan | 830-845 MHz | 875-890 MHz | 19 |  |  |  |
| Japan | 1447.9-1495.9 MHz | 1495.9-1510.9 MHz | 21 |  |  |  |
| Japan | 814-849 MHz | 859-894 MHz | 26 |  |  |  |
| Japan | 703-748 MHz | 758-803 MHz | 28 |  |  |  |
| Japan | 703-748 MHz (TDD) || 41 |  |  |  |
| Japan | 3400-3600 MHz (TDD) || 42 |  |  |  |
| Japan | 3300-4200 MHz (TDD) || 77 |  |  |  |
| Japan | 3300-3800 MHz (TDD) || 78 |  |  |  |
| Japan | 4400-5000 MHz (TDD) || 79 |  |  |  |
{#Supported_Frequency_and_BandsTable}
The EM9291 Module of the 2570WC appliance supports all of the following bands and frequencies (worldwide coverage). Actual band usage is determined according to local region/country regulations and carrier capabilities.
Enter the string to filter this table:
|-------------|----------------------------------------|--------------------|--------------|-----------------------------------------------------------------|-----------------------------------------------------------------|-----------------------------------------------------------------|
| Country | Frequency TX (MHz) | Frequency RX (MHz) | Band | 3G | 4G/LTE | 5G |
| Australia | 1920-1980 | 2100-2170 | 1 |  |  |  |
| Australia | 1710-1785 | 1805-1880 | 3 |  |  |  |
| Australia | 824-849 | 869-894 | 5 |  |  |  |
| Australia | 2500-2570 | 2620-2690 | 7 |  |  |  |
| Australia | 880-915 | 925-960 | 8 |  |  |  |
| Australia | 832-862 | 791-821 | 20 |  |  |  |
| Australia | 703-748 | 758-803 | 28 |  |  |  |
| Australia | 2010-1025 (TDD) || 34 |  |  |  |
| Australia | 2570-2620 (TDD) || 38 |  |  |  |
| Australia | 2300-2400 (TDD) || 40 |  |  |  |
| Australia | 2496-2690 (TDD) || 41 |  |  |  |
| Australia | 3400-3600 (TDD) || 42 |  |  |  |
| Australia | 3300-4200 (TDD) || 77 |  |  |  |
| Australia | 3300-3800 (TDD) || 78 |  |  |  |
| Europe (CE) | 1920-1980 | 2110-2170 | 1 |  |  |  |
| Europe (CE) | 1710-1785 | 1805-1880 | 3 |  |  |  |
| Europe (CE) | 824-849 | 869-894 | 5 |  |  |  |
| Europe (CE) | 2500-2570 | 2620-2690 | 7 |  |  |  |
| Europe (CE) | 880-915 | 925-960 | 8 |  |  |  |
| Europe (CE) | 832-862 | 791-821 | 20 |  |  |  |
| Europe (CE) | 703-748 | 758-803 | 28 |  |  |  |
| Europe (CE) | NA | 1452-1496 | 32 |  |  |  |
| Europe (CE) | 2010-2025 (TDD) || 34 |  |  |  |
| Europe (CE) | 2570-2620 (TDD) || 38 |  |  |  |
| Europe (CE) | 2300-2400 (TDD) || 40 |  |  |  |
| Europe (CE) | 2496-2690 (TDD) || 41 |  |  |  |
| Europe (CE) | 3400-3600 (TDD) || 42 |  |  |  |
| Europe (CE) | 3600-3800 (TDD) || 43 |  |  |  |
| Europe (CE) | NA | 5150-5925 MHz | 46 (DL only) |  |  |  |
| Europe (CE) | 3300-4200 (TDD) || 77 |  |  |  |
| Europe (CE) | 3300-3800 (TDD) || 78 |  |  |  |
| US (FCC) | 1850-1910 | 1930-1990 | 2 |  |  |  |
| US (FCC) | 1930-1990 | 2110-2155 | 4 |  |  |  |
| US (FCC) | 824-849 | 869-894 | 5 |  |  |  |
| US (FCC) | 2500-2570 | 2620-2690 | 7 |  |  |  |
| US (FCC) | 699-716 | 729-746 | 12 |  |  |  |
| US (FCC) | 777-787 | 746-756 | 13 |  |  |  |
| US (FCC) | 788-798 | 758-768 | 14 |  |  |  |
| US (FCC) | 704-716 | 734-746 | 17 |  |  |  |
| US (FCC) | 815-830 | 860-875 | 18 |  |  |  |
| US (FCC) | 1850-1915 | 1930-1995 | 25 |  |  |  |
| US (FCC) | 814-849 | 859-894 | 26 |  |  |  |
| US (FCC) | NA | 717-728 | 29 |  |  |  |
| US (FCC) | 2305-2315 MHz Note: B30 Tx is disabled | 2350-2360 | 30 |  |  |  |
| US (FCC) | 2010-2025 (TDD) || 38 |  |  |  |
| US (FCC) | 2300-2400 (TDD) || 40 |  |  |  |
| US (FCC) | 2496-2690 (TDD) || 41 |  |  |  |
| US (FCC) | 3400-3600 (TDD) || 42 |  |  |  |
| US (FCC) | 3600-3800 (TDD) || 43 |  |  |  |
| US (FCC) | NA | 5150-5925 (TDD) | 46 |  |  |  |
| US (FCC) | 5150-5925 (TDD) || 48 |  |  |  |
| US (FCC) | 1710-1780 | 2110-2200 | 66 |  |  |  |
| US (FCC) | 663-698 | 617-652 | 71 |  |  |  |
| US (FCC) | 3300-4200 (TDD) || 77 |  |  |  |
| US (FCC) | 3300-3800 (TDD) || 78 |  |  |  |
| US (FCC) | 4400-5000 (TDD) || 79 |  |  |  |
| Canada | 1850-1910 | 1930-1990 | 2 |  |  |  |
| Canada | 1710-1755 | 2110-2155 | 4 |  |  |  |
| Canada | 824-849 | 869-894 | 5 |  |  |  |
| Canada | 2500-2570 | 2620-2690 | 7 |  |  |  |
| Canada | 699-716 | 729-746 | 12 |  |  |  |
| Canada | 777-787 | 746-756 | 13 |  |  |  |
| Canada | 788-798 | 758-768 | 14 |  |  |  |
| Canada | 704-716 | 734-746 | 17 |  |  |  |
| Canada | 815-830 | 860-875 | 18 |  |  |  |
| Canada | 1850-1915 | 1930-1995 | 25 |  |  |  |
| Canada | 814-849 | 859-894 | 26 |  |  |  |
| Canada | NA | 717-728 | 29 |  |  |  |
| Canada | 2305-2315 MHz Note: B30 Tx is disabled | 2350-2360 | 30 |  |  |  |
| Canada | 2570-2620 (TDD) || 38 |  |  |  |
| Canada | 2300-2400 (TDD) || 40 |  |  |  |
| Canada | 2496-2690 (TDD) || 41 |  |  |  |
| Canada | 3400-3600 MHz (TDD) || 42 |  |  |  |
| Canada | 3600-2800 (TDD) || 43 |  |  |  |
| Canada | NA | 5150-5925 (TDD) | 46 |  |  |  |
| Canada | 3550-3700 (TDD) || 48 |  |  |  |
| Canada | 1710-1780 | 2110-2200 | 66 |  |  |  |
| Canada | 0.663-0.698 | 0.617-0.652 | 71 |  |  |  |
| Canada | 3300-4200 (TDD) || 77 |  |  |  |
| Canada | 3300-3800 (TDD) || 78 |  |  |  |
| Japan | 1920-1980 MHz | 2110-2170 MHz | 1 |  |  |  |
| Japan | 1710-1785 MHz | 1805-1880 MHz | 3 |  |  |  |
| Japan | 880-915 MHz | 925-960 MHz | 8 |  |  |  |
| Japan | 815-830 MHz | 860-875 MHz | 18 |  |  |  |
| Japan | 830-845 MHz | 875-890 MHz | 19 |  |  |  |
| Japan | 1447.9-1495.9 | 1495.9-1510.9 MHz | 21 |  |  |  |
| Japan | 814-849 MHz | 859-894 MHz | 26 |  |  |  |
| Japan | 703-748 MHz | 758-803 MHz | 28 |  |  |  |
| Japan | 2496-2690 MHz (TDD) || 41 |  |  |  |
| Japan | 3400-3600 MHz (TDD) || 42 |  |  |  |
| Japan | 3300-4200 MHz (TDD) || 77 |  |  |  |
| Japan | 3300-3800 MHz (TDD) || 78 |  |  |  |
| Japan | 4400-5000 MHz (TDD) || 79 |  |  |  |
{#Supported_Frequency_and_BandsTable}
### Carriers Support {#Carriers Support}
Show / Hide this section
The Cellular models used are fully certified cellular modems made by Sierra Wireless providing worldwide coverage with just one module.
As such, all granted carriers/operators are approved.
The table below lists cellular service providers which require a dedicated certification. Those with TBD can be certified upon demand.
|--------------------|---|---|-------------------------|-------------------------------------------------------------------------------------------------------------------------|--------------------------------------------------------------------------------------------------------------------------|--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| **Marketing Name** | **1595WC** || **1595WL** | **1595RC** | **1575RWL** | **2550WC** | **2570WC** |
| Model name | V91WC || V91WL | V91RC | V85RWL | T90WC | T91WC |
| PTCRB | [117879](https://certify.ptcrb.com/request/eco/update_eco_request.cfm?reqid=117879&complete=yes&noheader=yes) (EM9191) || 119860 (EM7590) | [120305](https://certify.ptcrb.com/request/eco/update_eco_request.cfm?reqid=120305&complete=yes&noheader=yes) (EM9191) | [120070](https://certify.ptcrb.com/request/cert/update_cert_request.cfm?reqid=120070&complete=yes&noheader=yes) (EM7590) | 137797 (EM8695) | 137487 (EM9291) |
| GCF | [11551](https://www.globalcertificationforum.org/product/11551.html?q=V91WC&sortOrder=certification_date-desc) (EM9191) || 11773 (EM7590) | [11695](https://www.globalcertificationforum.org/product/11695.html?q=V91RC&sortOrder=certification_date-desc) (EM9191) | 11838 (EM7590) | x | x |
| US Carriers ||||| | | |
| AT\&T | BI005757 || BI007171 | BI006203 | B1007165 | [BI009095](https://protect.checkpoint.com/v2/r02/___https:/saml.e-access.att.com/isam/sps/attsamlidp_mfaia/saml20/logininitial?RequestBinding=HTTPPost&PartnerId=https://www.devcentralonboarding.com/&RelayState=https://wf-projectone.att.com/wf/myapps/ExpDevice/ProcessMoreInfo.aspx?QueryData=M33Lu2xrrXpHf940byzE0A==___.YzJlOmNwYWxsOmM6bzplZWM5MjE1ZjkyYzE5YTFkZWUyYjFiZTA0MzI0Y2ZkNzo3OjJkOGY6ZjRmMGY2ZGJjODRkMGZkYjJmY2Q5YzhmOWJiYmZkZDdhYTk5YWRjZmNiMjVkOWNhODU5YzUzMzczNDBlZTMzMDpoOlQ6Tg) | [BI009096](https://protect.checkpoint.com/v2/r02/___https:/saml.e-access.att.com/isam/sps/attsamlidp_mfaia/saml20/logininitial?RequestBinding=HTTPPost&PartnerId=https://www.devcentralonboarding.com/&RelayState=https://wf-projectone.att.com/wf/myapps/ExpDevice/ProcessMoreInfo.aspx?QueryData=9Q1kDT0NiLVYgIB0hjWLgg==___.YzJlOmNwYWxsOmM6bzplYjBkN2UyZmIwOTRkZjg3MzY0M2Q5ZjQxOTYzNzdhYjo3OjgwNmU6NjE4Y2ZlZTAwMDM5NTIzMzVhMTc4ZWRiOTQwNTJjMTQ5ZThhNzU3MGNmYWY2NWI0NTMyMTJiNGFlZWQ1NTQyMTpoOlQ6Tg) |
| Verizon | [24237](https://odi-device.verizonwireless.com/ODI/Products/Product/24237) || 29645 | 30854 | 27920 | In process | In process |
| T-Mobile/Sprint | [13447](https://dice.t-mobile.com/tmo/projects/iot/tickets) || Currently not available | [15514](https://dice.t-mobile.com/tmo/projects/iot/tickets) | Currently not available | [25869](https://dice.t-mobile.com/tmo/projects/iot/tickets "https://dice.t-mobile.com/tmo/projects/iot/tickets"){#anchor-4de99b1c-8af6-58b0-e460-fffed9cecefb} | [25870](https://dice.t-mobile.com/tmo/projects/iot/tickets "https://dice.t-mobile.com/tmo/projects/iot/tickets"){#anchor-879c4707-9945-5773-1deb-bdaf890f0e46} |
| Canada Carriers ||||| | | |
| Rogers | x || x | Certified | Conditionally | TBD | TBD |
| Telus | x || x | Certified | Certified | TBD | TBD |
**Instructions for specific carriers:**
* Telekom - See [sk182830](https://support.checkpoint.com/results/sk/sk182830).
**Supported Carriers tested in our EA program:**
**2550WC tested carriers**
|-------------|------------------|
| **Country** | **Carrier** |
| USA | AT\&T, T-Mobile |
| Canada | Videotron, Telus |
| UK | Vodafone, Three |
| Italy | TIM |
| Lithuania | Tele2, Bite |
| Poland | Orange |
**2570WC tested carriers**
|-------------|-------------------------------|
| **Country** | **Carrier** |
| USA | AT\&T, T-Mobile |
| Poland | Orange |
| Italy | Fastweb, Wins3, Vodafone, TIM |
| Germany | Telekom |
| Portugal | Vodafone, NOS |
| UK | Smarty |
| Estonia | Telia Eesti AS |
### Cellular Modules {#Cellular Modules}
Show / Hide this section
All Cellular products use Sierra Wireless fully certified modules:
* EM9191 (5G)
* EM7590 (LTE)
* EM8695 (5G RedCap)
* EM9291 (5G)
### Cellular Antenna {#Cellular Antenna}
Show / Hide this section
**Important Notes:**
* The 1595/1595R appliances use different cellular antennas than the ones used for 1570/1570R/1590. Make sure you use the antennas specific for 1595/1595R (marked with "Sub 6G" in black lettering near the base).
* Only antennas provided with the device kit are matched for 5G/LTE.
**Antenna Properties**
* Dipole antenna, 3.2dBi gain
* Connector type RP-SMA
* Currently, 1595R supports GPS antenna with RP-SMA connection. This functionality is still not supported by the software.
|------------------------------------------------------------------------------------------------------|-----------------------------------------------------------------------------------------|
| **1595** | **1595R** |
|  |  |
### Installation Information {#Installation Information}
Show / Hide this section
### Cellular Verification {#Cellular Verification}
Show / Hide this section
**Prerequisites:**
1. Make sure all **antennas are firmly screwed into place**.
2. Obtain a **SIM card from the relevant cellular provider**.
* Make sure the SIM card is **activated**.
* Make sure the SIM card **supports cellular routers** (and is not limited for use in cellphones only).
* Make sure the data plan has **not expired** and that the **data cap** has not been reached.
3. Place the SIM card in one of the available **slots in the SIM tray**.
* Make sure the card is **firmly seated** in place.
* Note in **which slot** you placed the SIM card - you will need it during configuration.
4. Place the appliance in an area with **good cellular reception** for the relevant cellular network provider.
**Configuration:**
1. Complete the First Time Wizard to access the full range of cellular internet configuration parameters.
2. In the WebUI, navigate to **Device** \> **Internet**.
3. If a cellular internet connection is already configured, click the connection and then click **Edit** . Otherwise, click **New**.
4. Select **Interface Cellular**.
5. Go to the **Cellular**tab.
6. Configure the **SIM PIN** ,**APN** ,**carrier configuration package** ,**authentication method** ,**username** and**password**.
**Note** - These configurations are per SIM. Make sure to match the configuration to the correct SIM slot.
7. Click **Save**.
8. Monitor the connection progress in the **Status** column of the Internet Connections table. The status should change to **Connected** within 5 minutes.
**Testing:**
1. Connect a host to the appliance internal network (either LAN or Wireless).
2. Try to reach the internet from the host. If the status is **Connected**, you should have full connectivity.
3. Test the download speed using an online speed test tool.
4. If you have specific requirements for connectivity (VPN, RADIUS, RMD etc.), test them now.
### How to configure APN user/password {#How to configure APN user/password}
Show / Hide this section
1. In the WebUI, create an Internet connection and assign an APN to it.
2. Make sure to have the correct APN for your provider:
3. In Gaia Clish, configure the Internet connection:
`set internet-connection "" type cellular [ primary-sim ] [ apn-sim1-username ] [apn-sim1-password ] [ apn-sim1-authentication-method ] [ apn-sim2-username ] [ apn-sim2-password ] [ apn-sim2-authentication-method ] [ sim1-carrier-configuation-package ] [ sim2-carrier-configuation-package ] [ apn ] [ pin ] [ apn-sim2 ] [ pin-sim2 ] [ disable-sim {true | false} ]`
### How to change the latency threshold {#How to change the latency threshold}
Show / Hide this section
1. In the WebUI, click **Device** \> **Internet** \> **Edit internet connection** \> **Advanced Probing Setting**.
2. Edit the max latency allowed and failover ping %.
### How to configure IPv6 connections {#How to configure IPv6 connections}
Show / Hide this section
1. In the WebUI, click **Device** \> **System operations**.
2. Click **Enable IPv6**.
3. Go to **Device** \> **Internet**.
4. Below **IPv6 internet connection is not configured** , click **Configure internet.**
5. Configure the cellular internet connection with all relevant parameters.
6. Click **Device** \> **Local network**
7. Click **LAN1 Switch** \> **Edit**.
8. In the **Configuration** tab:
1. In the **Interface Configuration** section, enter a routable IPv6 address (for example, fc00::1) in the **Local IPv6 address field**
2. In the **IPv6 auto assignment section**, enable the DHCPv6 Server.
9. Click **Apply**.
### Troubleshooting {#Troubleshooting}
Show / Hide this section
**SIM issues**
* Make sure the **SIM card is firmly seated** in the appropriate slot in the SIM tray and that the SIM tray is fully inserted into its housing in the appliance. If the SIM card is not inserted correctly, the SIM status (run Gaia Clish command "`show cellular-modem-status`") may appear as "Unknown" or "SIM Not Available."
* Some SIM cards are only intended for use in cellphones, and not in cellular routers or other devices. Check with your cellular provider that your **SIM card is compatible with cellular routers**.
* If your **SIM card requires a PIN code**, make sure to configure it via the WebUI or via CLI. Note each SIM is configured separately (SIM1 and SIM2). If the SIM status is "SIM PIN", either the PIN was not entered or is incorrect.
* Make sure to **activate your SIM card** with your cellular provider.
* Make sure your cellular service **plan has not expired** and that you **have not reached your data cap**.
**Configuration issues**
* If your cellular provider requires **manual APN configuration**, configure the APN via web UI or via CLI. Note each SIM is configured separately (SIM1 and SIM2).
* If your cellular provider requires **authentication** with username and password, configure authentication method (PAP/CHAP), username and password via the WebUI or via CLI. Note each SIM is configured separately (SIM1 and SIM2).
* If only one SIM card is inserted into the SIM tray, make sure that you **did not disable this SIM by configuration**.
**IP type issues**
Some cellular networks are **IPv6-only**. In these cases, you must enable IPv6 on your appliance and configure an IPv6 cellular internet connection.
1. In the WebUI, go to **Device** \> **System Operations**.
2. Click **Enable IPv6**.
This triggers the appliance to reboot. Wait for the device to come up again.
3. Go to **Device** \> **Local Network**.
4. In the section **IPv6 internet connection is not configured** , click **Configure Internet**.
5. Configure the cellular internet connection:
1. Go to **Device** \> **Local Network**.
2. Click **LAN1 Switch** \> **Edit**.
3. In the **Configuration tab** \> **Interface Configuration** section, enter a routable IPv6 address (e.g. fc00::1) in the **Local IPv6 address** field.
4. In the**IPv6 auto assignment** section, enable the **DHCPv6 server**.
6. Click **Save**.
**General**
* Make sure all cellular **antennas are fully screwed in**.
* Verify **reception quality** at the appliance's location by using the same SIM card (or at least a SIM card from the same cellular provider) in a cellphone at the appliance's location. If the cellphone fails to connect or if the reception quality indication on the cellphone shows poor reception (low bars) -- change location and try again.
If the appliance still fails to connect to the cellular network, contact [Check Point Support](https://www.checkpoint.com/support-services/contact-support/) for further assistance.
---
# Agent Instructions
This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.
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