> Source: [sk180536](https://support.checkpoint.com/results/sk/sk180536)

# sk180536 - Zero Phishing In-Browser protection is not working

| Property | Value |
|----------|-------|
| Solution ID | sk180536 |
| Date Created | 2023-02-22 |
| Last Modified | 2023-05-08 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R81.20 |
| OS | Gaia |

## Symptoms

- * Zero Phishing In-Browser protection is not working while Security Gateway Phishing Prevention is working. No entries in logs.
* Developer mode in the browser does not show any `zp.js` inserted into the webpage.
* [sk178769 - Zero Phishing In-Browser protection is not working for HTTP sites](https://support.checkpoint.com/results/sk/sk178769 "sk178769 - Zero Phishing In-Browser protection is not working for HTTP sites") does not help.

## Cause

In the Threat Prevention profile \> **Anti-Virus** \> **File Types** \> **Process all file types** and **Enable deep inspection scanning** are enabled.

Zero Phishing cannot insert the information if "Deep inspection" of the HTML page is enabled.

[![](https://sc1.checkpoint.com/sc/SolutionsStatics/NEW_SK_NOID1674482353878/optimized202301231511541.jpg)](https://sc1.checkpoint.com/sc/SolutionsStatics/NEW_SK_NOID1674482353878/optimized202301231511541.jpg)

## Solution

This solution requires authentication. Please log in to view the full solution.

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