> Source: [sk180516](https://support.checkpoint.com/results/sk/sk180516)

# sk180516 - "Get Interfaces without Topology" in SmartConsole erases some object and interfaces parameters

| Property | Value |
|----------|-------|
| Solution ID | sk180516 |
| Date Created | 2023-01-16 |
| Last Modified | 2026-07-23 |
| Technical Level | General |
| Products | SmartConsole |
| Versions | R82.10, R82, R81.20, R81.10 (EOS) |
| OS | Gaia |

## Symptoms

- * When you click **Get Interfaces without topology** in SmartConsole, some interfaces go into edit mode.
* **Get Interfaces Without Topology** deletes comments from SmartConsole.
* **Get Interfaces Without Topology** in SmartConsole causes port objects to lose their configured comments and color settings.  
  Error example:   
  Before 'Get Interfaces Without Topology': Port eth1 - Comment: "Uplink to core switch", Color: Blue  
  After 'Get Interfaces Without Topology': Port eth1 - Comment: "", Color: Default (no color)

## Solution

This problem was fixed. The fix is included in:

* [Jumbo Hotfix Accumulator for R82.10](https://sc1.checkpoint.com/documents/Jumbo_HFA/R82.10/Default.htm) starting from Take 36
* [Jumbo Hotfix Accumulator for R82](https://sc1.checkpoint.com/documents/Jumbo_HFA/R82/Default.htm) starting from Take 118

If you choose not to upgrade, Check Point can supply a **Hotfix** . [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://support.checkpoint.com/results/sk/sk168597).

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