> Source: [sk180466](https://support.checkpoint.com/results/sk/sk180466)

# sk180466 - VSX boot time increases after an upgrade 

| Property | Value |
|----------|-------|
| Solution ID | sk180466 |
| Date Created | 2023-01-17 |
| Last Modified | 2023-01-18 |
| Technical Level | General |
| Products | Security Gateway |
| Versions | R81.10 (EOS), R81 (EOS) |

## Symptoms

- * The VSX boot time increases considerably after an upgrade to R80.40 or higher.

* It is possible to connect to the Security Gateway with SSH before the console shows the login prompt.

* When you run the `vsx stat -v` command, all fields are marked as "Unknown":  
  `
  [Expert@LAB:0]# vsx stat -v
  `  
  ` Unable to open '/vs1/dev/fw0': Connection refused
  `  
  ` Unable to open '/vs2/dev/fw0': Connection refused
  `  
  ` Unable to open '/vs3/dev/fw0': Connection refused
  `  
  ` Unable to open '/vs4/dev/fw0': Connection refused
  `  
  ` Unable to open '/vs5/dev/fw0': Connection refused
  `  
  `VSX Gateway Status
  `  
  `==================
  `  
  `Name: ClusterName
  `  
  `Access Control Policy: Main_Policy
  `  
  `Installed at: 27Nov2022 18:32:33
  `  
  `Threat Prevention Policy: `   
  SIC Status: Trust   
  Number of Virtual Systems allowed by license: 25   
  Virtual Systems [active / configured]: 0 / 3   
  Virtual Routers and Switches [active / configured]: 2 / 2   
  Total connections [current / limit]: 117 / 99900   
  Virtual Devices Status   
  ======================   
  ID | Type & Name | Access Control Policy | Installed at | Threat Prevention Policy | SIC Stat   
  -----+-------------------------+-----------------------+-----------------+--------------------------+---------   
  1 | W VS1 | Unknown | Unknown | Unknown | Unknown   
  2 | W VS2 | Unknown | Unknown | Unknown | Unknown   
  3 | S VS3 | Unknown | Unknown | Unknown | Unknown   
  4 | S VS4 | Unknown | Unknown | Unknown | Unknown   
  5 | S VS5 | Unknown | Unknown | Unknown | Unknown   
  Type: S - Virtual System, B - Virtual System in Bridge mode,   
  R - Virtual Router, W - Virtual Switch.   
* The output of the `cphaprob stat` command does not show a Virtual System:


  `
  Cluster Mode: Virtual System Load Sharing (Primary Up)
  `  
  `ID Unique Address Assigned Load State Name
  `  
  `1 (local) 10.10.10.3 100% ACTIVE Node-1
  `  
  `2 10.10.10.4 0% STANDBY Node-2
  `  
  `3 10.10.10.5 0% STANDBY Node-3
  `  
  `4 10.10.10.6 0% STANDBY Node-4
  `  
  `
  `  
  `Active PNOTEs: None
  `  
  `Last member state change event:
  `  
  ` Event Code: CLUS-114104
  `  
  ` State change: INIT -> ACTIVE
  `  
  ` Reason for state change: Member state has been changed due to higher priority of local cluster member in PRIMARY-UP cluster
  `  
  ` Event time: Sun Nov 27 18:32:54 2022
  `  
  `Last cluster failover event:
  `  
  ` Transition to new ACTIVE: Member 1 -> Member 2
  `  
  ` Reason: Reboot
  `  
  ` Event time: Sun Nov 27 18:29:13 2022
  `  
  `Cluster failover count:
  `  
  ` Failover counter: 3
  `  
  ` Time of counter reset: Fri Nov 25 17:10:15 2022 (reboot)
  `  
  `
  `  
  `Cluster name: ClusterName
  `  
  `Virtual Devices Status on each Cluster Member
  `  
  `=============================================
  `  
  ` ID | Weight| Node-1 | Node-2 | Node-3 | Node-4
  `  
  ` | | [local] | | |
  `  
  `-------+-------+-----------+-----------+-----------+-----------
  `  
  `---------------+-----------+-----------+-----------+-----------
  `  
  ` Active | 0 | 0 | 0 | 0
  `  
  ` Weight | 0 | 0 | 0 | 0
  `  
  ` Weight (%) | 0 | 0 | 0 | 0
  `  
  `Legend: Init - Initializing, Active! - Active Attention
  `  
  ` Down! - ClusterXL Inactive or Virtual System is Down
  `

## Solution

[Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing it.  
For faster resolution and verification, collect [CPinfo](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk92739) files from the Management Server and Security Gateways / Cluster Members involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

---

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