> Source: [sk180438](https://support.checkpoint.com/results/sk/sk180438)

# sk180438 - "mixed mode" policy is not working as expected when migrating from On-Premises to EPMaaS

| Property | Value |
|----------|-------|
| Solution ID | sk180438 |
| Date Created | 2023-01-03 |
| Last Modified | 2023-12-21 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | R81.10 (EOS) |
| OS | Gaia |
| Platform | Open Server |

## Symptoms

- * When you configure the policy operation mode in mixed mode, Endpoint clients do not receive the correct policies.

* The Management Server was migrated from On-Premises to Cloud.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content