> Source: [sk180425](https://support.checkpoint.com/results/sk/sk180425)

# sk180425 - Status Errors: "Network connection lost. Trying to reconnect..." and "Connection failed. closing the viewer" When Using The LOM

| Property | Value |
|----------|-------|
| Solution ID | sk180425 |
| Date Created | 2022-12-20 |
| Last Modified | 2023-01-09 |
| Technical Level | Advanced |
| Products | Hardware |
| Versions | Not Version-Specific |
| OS | Gaia |
| Platform | 6000 |

## Symptoms

- * When using the LOM, the following errors occur: *Network connection lost. Trying to reconnect...* and *Connection failed. Closing the viewer.*
* Traffic is dropped for the "TCP Invalid Checksum" protection.

## Solution

This solution requires authentication. Please log in to view the full solution.

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