> Source: [sk180418](https://support.checkpoint.com/results/sk/sk180418)

# sk180418 - Security Gateway Member (SGM) is stuck after it is added to a Security Group with image auto cloning enabled on the Single Management Object (SMO)

| Property | Value |
|----------|-------|
| Solution ID | sk180418 |
| Date Created | 2022-12-18 |
| Last Modified | 2023-04-27 |
| Technical Level | Advanced |
| Products | Scalable Platforms |
| Versions | R81.20, R81.10 (EOS), R81 (EOS) |
| OS | Gaia |

## Symptoms

- * When moving between SGMs with the "`member`" command, you get a prompt to enter a password.

* When you add a new SGM to a Security Group in which image auto cloning is enabled, the SGM gets stuck at some stage of the process.

  The */var/log/image_clone.log.dbg* file on the new SGM contains this error:

  `"/home/admin/.ssh/id_rsa": invalid format`
* The "m x_y" command from any blade to one or more blade/s requires inserting the admin password again (sk169416)

## Cause

The required files in the */home/admin/.ssh/* directory were deleted on the problematic SGM or on the SMO Security Group Member.  

On SMO members, the required files in the */home/admin/.ssh/* directory exist but are not valid.

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## Solution

This solution requires authentication. Please log in to view the full solution.

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