> Source: [sk180414](https://support.checkpoint.com/results/sk/sk180414)

# sk180414 - Accelerated policy installation fails with "Policy installation failed on gateway. If the problem persists contact Check Point support (Error code: 1-2000214)

| Property | Value |
|----------|-------|
| Solution ID | sk180414 |
| Date Created | 2022-12-28 |
| Last Modified | 2022-12-29 |
| Technical Level | General |
| Products | Multi-Domain Security Management Server |
| Versions | R81.10 (EOS) |
| OS | Gaia |

## Symptoms

- * Accelerated policy installation in SmartConsole fails with this error message:

  `Policy installation failed on gateway. If the problem persists contact Check Point support (Error code: 1-2000214) `

  <br />

* The same policy installation succeeds when you select the **Do not use Install Policy Acceleration for all targets** option in the **Install Policy** dialog box.

* More accelerated installations of the same policy fail intermittently or consistently with the same error message and error code.

* The file *$FWDIR/state/local/FW1/local.upDB.sqlite* does not exist before or after the accelerated policy installation.

  The same file may appear in two other locations (*/var/opt/CPsuite-\*/fw1/state/__tmp/FW1/* and/or */var/opt/CPsuite-\*/fw1/database/* ), but it is not in *$FWDIR/state/local/FW1/*.
* Running the `ls` command in the Expert shell confirms that there is no */opt/CPsuite-\*/fw1/state/local* directory.

## Cause

The directory has been removed.  

The directory must be present in order for the accelerated policy installation process to have a target directory into which to copy the*local.upDB.sqlite* database.

<br />

## Solution

**Procedure** :

1. Recreate the directory in Expert shell:  
   `mkdir $FWDIR/state/local`
2. Change the directory's ownership to align with the applicable folders:  
   `chown admin:root $FWDIR/state/local`
3. Change the directory's permissions to align with the applicable folders:  
   `chmod 770 $FWDIR/state/local`
4. Install the policy un-accelerated (with the **Do not use Install Policy Acceleration for all targets** option selected in the**Install Policy** dialog box).  

5. Do an accelerated policy install.

<br />

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