> Source: [sk180404](https://support.checkpoint.com/results/sk/sk180404)

# sk180404 - Traffic is dropped with the reason "fwfrag_error Reason: Virtual defragmentation error: fragment table is full"

| Property | Value |
|----------|-------|
| Solution ID | sk180404 |
| Date Created | 2022-12-14 |
| Last Modified | 2022-12-15 |
| Technical Level | General |
| Products | Security Gateway |
| Versions | R81 (EOS) |
| OS | Gaia |

## Symptoms

- * A disruption in traffic is experienced.   
* Running a kernel debug (such as "fw ctl zdebug + drop") shows traffic is being dropped with the reason "fwfrag_error Reason: Virtual defragmentation error: fragment table is full".

## Cause

The internal table responsible for tracking IP fragments fails to update due to the incorrect counting of items.

## Solution

This problem was fixed. The fix is included starting from:

* [Check Point R81.10](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk170416)
* [Jumbo Hotfix Accumulator for R81](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81/Default.htm) starting from Take 42
* [Jumbo Hotfix Accumulator for R80.40](https://sc1.checkpoint.com/documents/Jumbo_HFA/R80.40/Default.htm) starting from Take 126
* [Jumbo Hotfix Accumulator for R80.30](https://sc1.checkpoint.com/documents/Jumbo_HFA/R80.30/Default.htm) starting from Take 237
* [Jumbo Hotfix Accumulator for R80.20](https://sc1.checkpoint.com/documents/Jumbo_HFA/R80.20/Default.htm) starting from Take 203

Check Point recommends to always upgrade to the [Recommended version](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk95746) ([Security Gateway](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doShowproductpage&productTab=downloads&product=435) / [VSX](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doShowproductpage&productTab=downloads&product=359) / [Security Management Server](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doShowproductpage&productTab=downloads&product=184) / [Multi-Domain Security Management Server](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doShowproductpage&productTab=downloads&product=166) / [SmartConsole](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doShowproductpage&productTab=downloads&product=191)).

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