> Source: [sk180319](https://support.checkpoint.com/results/sk/sk180319)

# sk180319 - Slow login, high CPU use, and other performance issues on the XenDesktop environment with FSLogix

| Property | Value |
|----------|-------|
| Solution ID | sk180319 |
| Date Created | 2022-12-03 |
| Last Modified | 2022-12-04 |
| Technical Level | General |
| Products | Endpoint Security |
| Versions | Cloud, R82.20, R82.10, R82, R81.20 |
| OS | Windows |
| Platform | Open Server |

## Symptoms

- * Performance issues on XenDesktop environment with FSLogix.
* Slow logon when FSLogix is used to log in to the affected machines and high CPU usage of the Forensic blade.

## Solution

[Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue - improved Endpoint Security Client package.

A Support Engineer will make sure the Endpoint Security Client is compatible with your environment before providing it.  
For faster resolution and verification, collect the [CPinfo](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk90445) file from the Endpoint Security Client involved in the case.

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