> Source: [sk180289](https://support.checkpoint.com/results/sk/sk180289)

# sk180289 - After a Multi-Domain Server reboot, the CPM, SOLR and RFL processes are down dnd cannot be started

| Property | Value |
|----------|-------|
| Solution ID | sk180289 |
| Date Created | 2022-11-18 |
| Last Modified | 2022-12-06 |
| Technical Level | Advanced |
| Products | Security Management Server, Multi-Domain Security Management Server |
| Versions | R81.10 (EOS), R81.10 (EOS) |
| OS | Gaia |

## Symptoms

- * After a Multi-Domain Server reboot, the CPM, SOLR and RFL processes are Down and cannot be started.
* The cpstart / mdstart command fails with the error "*pg_ctl: no such file or directory.*"
* The SmartEvent process is down.
* [sk149772](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk149772), [sk126253](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk126253), [sk176304](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk176304), [sk148832](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk148832), [sk172024](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk172024) do not help to resolve the issue.

## Cause

During the reboot, the *lib64* link is deleted.

## Solution

This solution requires authentication. Please log in to view the full solution.

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