> Source: [sk180233](https://support.checkpoint.com/results/sk/sk180233)

# sk180233 - Charts in DOC/DOCX is deleted after extracting with Threat Extraction

| Property | Value |
|----------|-------|
| Solution ID | sk180233 |
| Date Created | 2022-11-30 |
| Last Modified | 2022-12-26 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R81.20, R81.10 (EOS), R81 (EOS) |

## Symptoms

- * Charts in DOC/DOCX are deleted after extraction by Threat Extraction.
* This issue does not occur in Excel/Power Point.

## Cause

Charts in DOC/DOCX files may contain a lot of malware and risks. Therefore, until now, all charts in DOC/DOCX files were removed.

## Solution

This solution requires authentication. Please log in to view the full solution.

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