> Source: [sk180231](https://support.checkpoint.com/results/sk/sk180231)

# sk180231 - After uninstalling an Endpoint client with a push operation, the Management Server still shows it as active in the Asset-Management tab

| Property | Value |
|----------|-------|
| Solution ID | sk180231 |
| Date Created | 2022-11-03 |
| Last Modified | 2022-11-03 |
| Technical Level | General |
| Products | Endpoint Security |
| Versions | R81.10 (EOS) |

## Symptoms

- After uninstalling an E86.xx Endpoint client with a a push operation procedure, the computer is still considered as *active* in the Management Server's Asset Management tab.

## Solution

[Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, collect [Server logs](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk158572&srcFavorites=favorites) files from the Management Server involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

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