> Source: [sk180182](https://support.checkpoint.com/results/sk/sk180182)

# sk180182 - Smartview shows NO logs with "Query Failed."

| Property | Value |
|----------|-------|
| Solution ID | sk180182 |
| Date Created | 2022-11-29 |
| Last Modified | 2023-06-08 |
| Technical Level | Advanced |
| Products | Security Management Server |
| Versions | R81.20, R81.10 (EOS), R81 (EOS) |
| OS | Gaia |
| Platform | AWS |

## Symptoms

- * Cannot view SmartLog with "Query Failed." error.

* The issue is not resolved after reboot.

* RFL is in terminated state and fails to start.

* *$RTDIR/log/RFL.log* shows:  

  `[date, time],236 ERROR [main]`  
  ` com.checkpoint.rfl.exceptions.DefaultUncaughtExceptionHandler.uncaughtException:5 - uncaught exception from thread id: [1], name: [main]`  
  `
  java.lang.NoClassDefFoundError: java.nio.file.FileSystems$DefaultFileSystemHolder (initialization failure)`  
  `
  at java.lang.J9VMInternals.initializationAlreadyFailed(J9VMInternals.java:98)`  
  `
  at java.nio.file.FileSystems.getDefault(FileSystems.java:187)`  
  `
  at java.io.File.toPath(File.java:2245)`  
  `
  at org.eclipse.jetty.util.resource.PathResource.`(PathResource.java:184)  
  at org.eclipse.jetty.util.resource.Resource.newResource(Resource.java:181)  
  ...

## Cause

Corrupt journal records in `$RTDIR/tmp/activemq-data/localhost/KahaDB/ directory`.

## Solution

This solution requires authentication. Please log in to view the full solution.

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