> Source: [sk180174](https://support.checkpoint.com/results/sk/sk180174)

# sk180174 - CPM Doctor test "Duplicate Custom Application IDs Check" fails

| Property | Value |
|----------|-------|
| Solution ID | sk180174 |
| Date Created | 2022-10-31 |
| Last Modified | 2023-01-11 |
| Technical Level | General |
| Products | Security Management Server, Multi-Domain Security Management Server |
| Versions | R81.20, R81.10 (EOS), R81 (EOS), R81 (EOS), R81.10 (EOS), R81.20 |

## Symptoms

- * CPM Doctor test "Duplicate Custom Application IDs Check" fails.
* Some traffic does not pass on the expected rule with custom applications.

## Cause

There are custom applications with duplicate IDs in the same domain or across multiple domains in a High Availability environment.

## Solution

[Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing it.  
For faster resolution and verification, collect these files:

1. [CPinfo](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk92739) file from the Management Server involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

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