> Source: [sk180125](https://support.checkpoint.com/results/sk/sk180125)

# sk180125 - Upgrading a VSX Gateway with a non-DMI configuration fails because of a timeout

| Property | Value |
|----------|-------|
| Solution ID | sk180125 |
| Date Created | 2022-10-17 |
| Last Modified | 2022-10-19 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * When you upgrade a VSX Gateway or cluster with a non-DMI link, the upgrade stays stuck on step 10/10 at the 5% mark.

* The "`vsx stat -v`" command on the VSX Gateway shows "`Unknown`" in all columns for the Virtual Systems and the Virtual Switch.

* The "`tcpdump`" command on the outgoing interface on the Virtual Switch shows incoming traffic from the Security Management Server. There are no replies from the VS0.

* The "`tcpdump`" command on the wrpj link on the Virtual Switch or the wrp interface on the Virtual System may show that the Virtual System is replying.

* When you run the "`run vsx_util reconfigure`" command on version R80.30, the upgrade completes successfully, but it fails when you run it on version R80.40.

## Solution

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