> Source: [sk180114](https://support.checkpoint.com/results/sk/sk180114)

# sk180114 - "RADIUS Server "0">49" error for RADIUS server (NPS)

| Property | Value |
|----------|-------|
| Solution ID | sk180114 |
| Date Created | 2022-10-12 |
| Last Modified | 2022-10-12 |
| Technical Level | Advanced |
| Products | Other |
| Versions | Not Version-Specific |
| OS | Windows, Gaia |
| Platform | Open Server |

## Symptoms

- "`Reason-Code data_type="0">49</Reason-Code>`" error when trying to change the authentication method for the administrator in SmartConsole.

## Cause

The error code means the NPS server cannot figure out how to process the RADIUS request. This is a network connection setup issue.

## Solution

This solution requires authentication. Please log in to view the full solution.

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