> Source: [sk179927](https://support.checkpoint.com/results/sk/sk179927)

# sk179927 -  Certificate Trust Screen shows during site creation in the Capsule Connect apps

| Property | Value |
|----------|-------|
| Solution ID | sk179927 |
| Date Created | 2022-09-06 |
| Last Modified | 2022-09-07 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |
| OS | iOS |

## Symptoms

- During site creation (or first connection of an MDM-pushed site) in the Capsule Connect app, the Trust screen shows the gateway's certificate details, which requires you to approve the authenticity of the Security Gateway.

## Cause

The Trust screen shows when Capsule Connect does not have enough information to verify the Security Gateway's authenticity.

## Solution

This solution requires authentication. Please log in to view the full solution.

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