> Source: [sk179886](https://support.checkpoint.com/results/sk/sk179886)

# sk179886 - "IPv6" or "IPv4" field is missing in SmartConsole in the interface properties in a Security Gateway object

| Property | Value |
|----------|-------|
| Solution ID | sk179886 |
| Date Created | 2022-08-29 |
| Last Modified | 2022-11-22 |
| Technical Level | Advanced |
| Products | SmartConsole |
| Versions | R81.20, R81.10 (EOS), R81 (EOS) |
| OS | Windows |

## Symptoms

- * The "IPv6" field is missing in SmartConsole in the interface properties in a Security Gateway object (only the "IPv4" field appears).

  or

  The "IPv4" field is missing in SmartConsole in the interface properties in a Security Gateway object (only the "IPv6" field appears).
* Configuration of an IPv4 or IPv6 address on this interface works as expected on the command line on this Security Gateway.

## Cause

If the "IPv6" field is missing (only the "IPv4" field appears), then SmartConsole is configured to show only IPv4 Addresses.

If the "IPv4" field is missing (only the "IPv6" field appears), then SmartConsole is configured to show only IPv6 Addresses.

## Solution

This solution requires authentication. Please log in to view the full solution.

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