> Source: [sk179832](https://support.checkpoint.com/results/sk/sk179832)

# sk179832 - Cannot see logs after migrating from Smart-1 Cloud to On-Premises

| Property | Value |
|----------|-------|
| Solution ID | sk179832 |
| Date Created | 2022-08-19 |
| Last Modified | 2022-08-23 |
| Technical Level | Advanced |
| Products | Security Management Server |
| Versions | R81.10 (EOS) |
| OS | Gaia |

## Symptoms

- * Cannot see logs after migrating from a Smart-1 Cloud environment to on-premises.

* The SOLR service does not run, even after a restart.

* Open a new Logs tab, result with `"Problems have occurred during search"` error.

## Cause

LaaS variables were not disabled after the migration.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content