> Source: [sk179815](https://support.checkpoint.com/results/sk/sk179815)

# sk179815 - Harmony Total customers in APAC: How to split license and UC account to support Harmony Connect licensing

| Property | Value |
|----------|-------|
| Solution ID | sk179815 |
| Date Created | 2022-08-15 |
| Last Modified | 2022-08-22 |
| Technical Level | Advanced |

## Symptoms

- Customer with Harmony Total license wishes to deploy in APAC Infinity Portal. However, Harmony Connect is only available in Ireland Infinity Portal.

## Cause

Harmony Connect is not available in APAC Infinity Portal. This creates a challenge when customers use Harmony Total license and have all Harmony licenses associated with the same UC account.  

As it is not allowed to connect the same UC account to several Infinity Portal tenants, customers who launch Harmony Connect in Ireland Portal cannot associate the license with it.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content
