> Source: [sk179757](https://support.checkpoint.com/results/sk/sk179757)

# sk179757 - Log Exporter does not complete TLS handshake with target: "Unknown CA" shows up in traffic capture

| Property | Value |
|----------|-------|
| Solution ID | sk179757 |
| Date Created | 2022-08-02 |
| Last Modified | 2022-08-03 |
| Technical Level | Advanced |
| Products | Security Management Server |
| Versions | R82.10, R82, R81.20, R82.20 |

## Symptoms

- * After restarting the log exporter process, it fails to complete the TLS handshake.

* "`Unknown CA`" shows up in the traffic capture.

* The Wireshark capture during the TLS handshake when capturing the target IP address and destination port numbers on Log Exporter (`tcpdump -nni <interface> port <port number> and host <IP address of syslog server> -s0 -vvv -w traffic_capture.pcap`) shows:

  ![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk179757/1202208031008111.jpg)

## Solution

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