> Source: [sk179754](https://support.checkpoint.com/results/sk/sk179754)

# sk179754 - Harmony Endpoint client cannot connect to the Server when Webroot Endpoint Protection is installed

| Property | Value |
|----------|-------|
| Solution ID | sk179754 |
| Date Created | 2022-07-29 |
| Last Modified | 2022-08-04 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X, R82.x, R82.20, R82.10, R82, R81.20 |

## Symptoms

- * Harmony Endpoint client cannot connect to server when Webroot Endpoint Protection is installed and running.

* The *%programdata%\\CheckPoint\\Logs\\cpda.log* file shows:

  `
  DATE TIME [error] `**Failed curl_perform, error: 7 (== Couldn't connect to server), decription 'Failed to connect to XXXX port 443: Bad access'**` [CHTTPCall_curl::sendReq_internal]`

## Solution

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