> Source: [sk179684](https://support.checkpoint.com/results/sk/sk179684)

# sk179684 - After adding a Virtual Device, the Security Management Server cannot establish SIC with the new Virtual System  

| Property | Value |
|----------|-------|
| Solution ID | sk179684 |
| Date Created | 2022-07-17 |
| Last Modified | 2022-07-17 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R81 (EOS) |
| OS | Gaia |
| Platform | 7000 |

## Symptoms

- After you add a Virtual Device, the Security Management Server cannot establish SIC with the new Virtual System.

Error:
`# cp_pull_cert -d -h [Identifying Information]`  

`[DATE TIME] SIC initialization started`  
`[DATE TIME] cpsic_init: msg client name = pull`  
`[DATE TIME] cpsic_init: common name = [Identifying Information]`  
`[DATE TIME] cpsic_init: context id = 0`  
`[DATE TIME] get_my_sicname_from_registry: Read the machine's sic name: [Identifying Information]`  
`[DATE TIME] Initialized sic infrastructure`  
`[DATE TIME] FAILED to find registry entry PROVIDER-1//CPLocalAuthDir`  
`[DATE TIME6] Initialized SIC authentication methods`  
`[DATE TIME] Pulling certificate from management ...`  
`[DATE TIME] CPSIC Error: Could not receive the SIC certificate from SmartCenter Server.`  
`[DATE TIME] Error is: Connection error`  
`[DATE TIME] CPSIC Error: Could not receive the SIC certificate from SmartCenter Server.`  
`[DATE TIME] destroy_pull_info: Could not pull certificate from management.`  
`[DATE TIME] destroy_pull_info: CPSIC Error: Could not receive the SIC certificate from SmartCenter Server.`  
`DATE TIME] Failed to pull certificate for context_id 0`

<br />

## Cause

The Common Name (CN) in the Command Line Interface and in the registry do not align.

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## Solution

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