> Source: [sk179653](https://support.checkpoint.com/results/sk/sk179653)

# sk179653 - Changes to the Security Gateway Module (SGM) ratio do not survive a reboot when two or more SGMs reboot at the same time: "ERROR: Chassis factors are NOT equal between chassis - Please Check Log"

| Property | Value |
|----------|-------|
| Solution ID | sk179653 |
| Date Created | 2022-07-13 |
| Last Modified | 2022-07-14 |
| Technical Level | General |
| Products | Scalable Platforms |
| Versions | R81.10 (EOS) |

## Symptoms

- * You set the SGM ratio with this gClish command:  

  `gclish> set chassis vsls sgm_ratio X`
* You rebooted two or more SGMs at the same time.

* After the reboot, the "`asg stat vs`" command shows this error:

  *ERROR: Chassis factors are NOT equal between chassis - Please Check Log*
* After the reboot, "`g_fw ctl get int fwha_mbs_vsls_chassis_sgm_ratio`" shows that the value of the kernel parameter has returned to 50:

  `[Expert@admin]# g_fw ctl get int fwha_mbs_vsls_chassis_sgm_ratio`  
  `
  -*- 6 blades: 1_01 1_02 1_03 2_01 2_02 2_03 -*-`  
  `
  fwha_mbs_vsls_chassis_sgm_ratio = 50`
* After the reboot, the new values are still present in the active database:

  `[Expert@admin]# grep -i "chassis:vsls:sgm_ratio" /config/active`  
  `
  chassis:vsls:sgm_ratio 50`

## Cause

The newly set configurations are not pushed during the booting sequence.

## Solution

[Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, collect [CPinfo](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk92739) files from the Management Server and Security Gateways / Cluster Members involved in the case.
**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).  

*** ** * ** ***

This **workaround** is available:  

1. Add the desired values to the *fwkern.conf* file manually to make sure the changes survive a reboot:  

   Run this command:  
   `g_update_conf_file $FWDIR/modules/fwkern.conf fwha_mbs_vsls_chassis_sgm_ratio=<Value_of_Kernel_Parameter>`  

   **Example** :  
   `g_update_conf_file $FWDIR/modules/fwkern.conf fwha_mbs_vsls_chassis_sgm_ratio=70`  

2. Confirm the changes:

`g_fw ctl get int fwha_mbs_vsls_chassis_sgm_ratio`

<br />

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content
