> Source: [sk179612](https://support.checkpoint.com/results/sk/sk179612)

# sk179612 - API Error - Empty VPN Settings 

| Property | Value |
|----------|-------|
| Solution ID | sk179612 |
| Date Created | 2022-09-12 |
| Last Modified | 2022-09-13 |
| Technical Level | Advanced |
| Products | Multi-Domain Security Management Server |
| Versions | R81.10 (EOS) |
| OS | Gaia |
| Platform | Smart-1, Open Server |

## Symptoms

- * The `show-package` API command fails with generic server error:   
  "*generic_server_error" "Management server failed to execute command* ".  

* The *$FWDIR/log/api.elg* file shows:  

  `
  [Date, Time],340 INFO com.checkpoint.management.web_api.core.handler.objects.interop.InteropReply.toApiReply:10 [qtp693241123-892536] - The following object 77a29b89-34f8-4d82-86ff-34fcf5edc914 has empty VPN settings `  

  `
  [Date, Time],340 ERROR com.checkpoint.management.web_api_is.exceptions.WebApiInternalException.logErrorMessageWithIncidentId:33 [qtp693241123-892536] - [ERROR] Incident [a91b0272-5469-436e-9216-66f99aeadd7e]: VPN Settings cannot be empty - objid: 77a29b89-34f8-4d82-86ff-34fcf5edc914`  

  `
  [Date, Time],341 ERROR com.checkpoint.management.web_api_is.exceptions.WebApiGeneralException.log:49 [qtp693241123-892536] - Error code: [GENERIC_INTERNAL_ERROR] `

## Cause

The object that causes the error was imported and was incorrectly created. This can happen when a network object is created as a gateway object by a script or error during a migration or upgrade.

## Solution

This solution requires authentication. Please log in to view the full solution.

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